It's about what Dave Libby said without pausing at a coffee connection fifteen to twenty years ago when Mark asked what every woman wants from a man. She wants to be awakened. And so does every man. And so does every client, every team member, and every six-year-old granddaughter at her birthday breakfast.
The session opens with Nora's event question — how do you get the most out of it — and Mark laying out the athlete's visualization principle: run it through your mind, again and again, before you arrive. Who is there, what happens, who do you talk to, what is the outcome, how does it become money, and how do you make sure you are rested and in flow when it starts. The group unpacks why Kenny's instinct to think people are coming for fun and family time is correct — and also exactly what Steve Jobs identified as the limit of asking customers what they want.